Privacy Policy

Lansdale Premier Junk Removal is a junk removal, hauling and cleanout company at 5 Green St, Lansdale, PA 19446, serving Lansdale and the North Penn Valley since 2015.

This policy covers lansdalejunk.com, the quote form, the chat assistant, our phone and text line (267) 692-5528, and the work we do at your property. When we write “we,” we mean the company. When we write “you,” we mean a visitor, a caller, or a customer.

The table below is the complete list. If it isn't in this table, we don't collect it.

• We never sell, rent or trade your information — not to lead brokers, not to marketing lists, not to “partners.”
• We never buy contact lists and we never cold-call. If we called you, it's because you asked us to.
• We never publish a photo taken inside your home without your written permission.
• We never let the AI assistant pose as a human being.
• We never take payment information before the work is done.
• We never make you open an account or hand over an email address just to see a price. The prices are published.

The chat on this site answers 24 hours a day, including Saturdays and overnight. It is software, not a person. It identifies itself at the start of every conversation, and if you ask whether you're talking to a human, it gives you a straight no — plus when a person will actually reach you.

During business hours — Monday to Thursday 8 AM–8 PM, Friday 8 AM–5 PM, Sunday 9 AM–5 PM — the phone is answered by the owner.

(267) 692-5528 is our only number. It's a tracked business line: it logs the date, the time, your number, how long we spoke, and which page or ad produced the call. That's how a small company knows which marketing is worth paying for.

Recording. Pennsylvania law requires everyone on a call to consent before any recording starts. If a call is ever recorded, you'll hear that stated plainly at the top of the call. No announcement, no recording.

Texting. We text about your job — the confirmation, the arrival window, your written price. Reply STOP at any time and the texting ends. We don't run marketing text lists.

Before-and-after photos are how this trade proves its work, and they're only worth something if they're handled honestly. So the rules are strict:

• Location data (GPS) is stripped from every job photo before it's stored or published.
• House numbers, license plates, the faces of anyone who didn't agree to be photographed, and any visible mail, labels or paperwork are blurred.
• Photos taken inside your home are never published without your written permission. A text message saying “fine by me” counts. Silence doesn't.
• Say no and it's a no. Your job photos stay in the job file and never go online.

Our crew works inside garages, basements, attics and estates. We see homes mid-move, mid-renovation, and mid-worst-week-of-the-year. That comes with obligations:

• Hoarding cleanouts are handled discreetly. Unmarked conversation on the phone if you ask for it, and no commentary — ever — about what a job looked like.
• On estate cleanouts, personal papers, IDs and family photos we come across are handed to you or the estate's representative. We haul junk, not your history.
• What we find in your home is not a story we tell. Not to neighbors, not online.

This site uses a small set of cookies for one purpose: counting. Google Tag Manager and Google Analytics tell us how many people visited, which pages they read, and which buttons they tapped — totals, not portraits. We look at numbers like “how many people opened the pricing page,” not at you.

You can block or clear cookies in your browser settings, and this site keeps working — the prices are readable either way.

If we ever add tools that use this site's data to target advertising, this section will say so before it happens. The policy is dated at the top; changes appear here first.

The short list, and each one gets the minimum needed to do its piece:

• The card processor, when you pay by card. It handles the card number — that's its entire role. The 3% card fee is on the pricing page.
• The software we run the business on — booking, invoicing, the chat assistant. These vendors store data on our behalf and are barred from using it for themselves.
• Google Tag Manager and Google Analytics, as described in section 08.
• Our accountant, for the tax records. A lawyer, if a job ever ends up in a dispute.
• The law. If a court order or subpoena compels us, we comply — and unless a court bars it, we tell you it happened.

Nobody on this list is allowed to use your information to sell you anything, and nobody else gets it.

See it, fix it, delete it. Call or email and we'll tell you what we hold about you, correct anything wrong, and delete whatever the tax rules don't force us to keep. No forms, no runaround — we confirm it's you, then we do it. Pennsylvania has no state privacy statute that makes us offer this. We offer it because arguing with a customer about their own information is a bad way to run a business.

Under 18. This site sells junk removal; it isn't aimed at minors and we don't knowingly collect their information. If you believe a minor sent us theirs, call and we'll delete it.

Changes. This policy is dated at the top. Any change is published on this page before it takes effect, and a change that matters — new data collected, new sharing — gets flagged plainly at the top, not slipped in quietly.